Game Makers Worry About Bad Content on Steam

Some game makers are saying that Steam, the big place to buy PC games, has too much bad content like hate speech. They feel the rules are not strong enough to stop it. This makes the game world less safe for players and creators.

A growing number of game developers are voicing unease about what they describe as pervasive bigotry and extremist content on Steam, the dominant platform for PC games. Reports from developers and a recent analysis by the Anti-Defamation League (ADL) suggest that Steam's content moderation policies may be insufficient, leading to a less safe environment for both creators and players. This situation has ignited discussions about the platform's role in fostering a more inclusive gaming community.

Steam, operated by Valve, is the largest digital storefront for PC games, giving it significant influence over the industry. Concerns have been raised about how the platform handles user-generated content, particularly reviews and comments that contain hateful or discriminatory language.

  • Developer Complaints: Developers speaking with The Guardian reported experiencing bigoted reviews on their game pages. These reviews, they argue, can negatively impact their game's sales and visibility.

  • Curator Influence: A subset of Steam curators, individuals who recommend games, have also been accused of orchestrating campaigns against games with progressive themes or inclusive content.

  • ADL Report: The ADL released a report alleging that Steam is "rife with extremism and antisemitism." Their findings are based on a broad analysis of public data across the platform.

  • Content Policy Ambiguity: While Steam's guidelines mention that content promoting "hate speech" should not be published, the ADL notes that the platform's public-facing policies do not explicitly address "hate or extremism."

Evidence of Bigoted Content

The claims of bigotry on Steam are supported by accounts from developers and the findings of the ADL report.

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  • Review Bombing: Developers have cited instances where their games receive a deluge of negative reviews that contain bigoted language, impacting their perceived quality and potentially deterring new players.

  • Modding Concerns: The ADL report specifically highlighted concerns about game modifications, noting the existence of hundreds of mods for games like Garry's Mod that reference "mass shootings."

  • Scale of Analysis: The ADL's analysis involved examining over 458 million user profiles, 152 million avatar images, and 610 million user comments, providing a wide-ranging look at platform content.

  • Valve's Response: Repeated attempts by The Guardian to solicit comments from Valve regarding these moderation issues have reportedly yielded no public statements.

Developer Perspectives: Enduring Without Recourse

Many developers feel they have no choice but to tolerate the issues on Steam due to its market dominance.

‘This shouldn’t be normal’: developers speak out about bigotry on Steam, the world’s biggest PC gaming storefront - 1
  • Economic Dependence: Steam holds a near-monopoly on PC game distribution, making it a near-essential platform for developers to reach a broad audience.

  • Feeling Unsafe: Developers expressed that the current moderation allows for an environment where "no one is safe," affecting both those who create games and those who play them.

  • Lack of Agency: The general sentiment among affected developers is one of endurance, as the economic realities of the PC gaming market leave them with limited alternatives to Steam.

ADL Findings: Extremism and Policy Gaps

The Anti-Defamation League's report points to a systemic issue of extremist content being allowed on the platform.

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  • Permissive Approach: The ADL characterizes Valve's approach to content moderation as "highly permissive," contributing to the spread of hateful material.

  • Platform-Wide Analysis: The ADL's methodology involved an extensive review of public data across Steam, suggesting the problem is not isolated but widespread.

  • Policy Oversight: The ADL's claim that Steam's public policy lacks explicit mention of "hate or extremism" raises questions about the clarity and enforcement of existing guidelines.

Expert Analysis: The Impact of Moderation on Online Spaces

Experts in online community management and digital ethics weigh in on the implications of such moderation challenges.

"The absence of clear and consistently enforced policies against hate speech and extremism can normalize harmful ideologies within online communities. This not only alienates marginalized groups but can also stifle healthy discourse and participation."— Unnamed expert in online community dynamics

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The issue highlights a fundamental tension between platform freedom of expression and the responsibility to maintain a safe and inclusive environment for all users. The scale of Steam's user base means that any shortcomings in moderation can have a far-reaching impact.

Conclusion: A Call for Enhanced Moderation and Transparency

The accounts from developers and the findings of the ADL report present a compelling case for a closer examination of Steam's content moderation practices.

  • Insufficient Safeguards: Evidence suggests that current moderation may not adequately address instances of bigotry and extremism.

  • Developer Vulnerability: Developers feel compelled to operate within a system where they are exposed to harmful content that can impact their livelihoods.

  • Policy Clarity Needed: The ADL's observation about the public-facing policy indicates a potential need for more explicit guidelines and robust enforcement mechanisms.

  • Next Steps: Further investigation into Valve's moderation processes and a clear response to these allegations are crucial for fostering a safer and more welcoming environment on Steam.

Sources Used:

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Frequently Asked Questions

Q: What are game developers worried about on Steam?
They are worried about hate speech and extremist content on the platform. They think Steam's rules are not strong enough to stop it.
Q: What did the ADL report say about Steam?
The ADL report said that Steam has a lot of hate and extremism. They also said that Steam's rules about hate content are not clear.
Q: Why do developers stay on Steam if they are unhappy?
Steam is the biggest place to sell PC games. Developers need to use it to reach many players, so they feel they have no other choice.
Q: What do developers want Steam to do?
They want Steam to have better rules and to enforce them more strongly. They want the platform to be a safer place for everyone.