Global Entry Program Reopens March 11 After 2-Week Shutdown, Airport Delays Continue

Global Entry is back after a 16-day break. This is good news, but airport lines could still be long because of the government shutdown.
By Newsroom | Travel, Government |

The Global Entry program, a fast-track for pre-approved travelers, has been reactivated by the Department of Homeland Security (DHS) after a suspension lasting over two weeks. The program was shuttered due to a partial government shutdown, a move that has coincided with and exacerbated lengthy wait times at airports across the country. Despite the resumption of Global Entry, officials and travel industry figures caution that significant delays are still likely.

The DHS initiated the shutdown of Global Entry on February 22, citing the ongoing partial government shutdown. It was reinstated on Wednesday, March 11, at 5 a.m. ET. The decision to pause the expedited customs clearance program was met with criticism, particularly as air travel disruptions mounted. Some airports, such as Louis Armstrong New Orleans International Airport, warned travelers of security screening waits extending up to two hours over the weekend.

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The ongoing shutdown stems from a funding dispute, with congressional Democrats reportedly withholding support for a DHS funding bill unless significant new oversight measures for federal immigration agents were implemented. The suspension of Global Entry, a service that allows pre-screened, low-risk individuals to bypass standard customs lines upon entering the United States, forced U.S. Customs and Border Protection workers to be reassigned to manage general passenger processing.

While the reopening of Global Entry lanes may offer some relief, its impact on overall airport crowding is expected to be minimal. The primary issue remains the continued government shutdown, which leaves essential airport personnel, including TSA staff, working without pay. Geoff Freeman, President and CEO of the U.S. Travel Association, lauded the reinstatement of Global Entry but stressed the need for Congress to ensure these workers receive their overdue compensation, highlighting their critical role in maintaining aviation system functionality. Travelers are being advised to arrive at airports at least three hours before their scheduled flights to account for potential delays.

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Frequently Asked Questions

Q: Why was the Global Entry program shut down?
The program was shut down for over two weeks because of a partial government shutdown. This happened because Congress and the President could not agree on funding for the Department of Homeland Security.
Q: When did Global Entry start working again?
Global Entry services started again on Wednesday, March 11, at 5 a.m. Eastern Time. It had been closed since February 22.
Q: Will airport wait times get better now that Global Entry is back?
Airport wait times might get a little better, but they could still be long. The main problem is that the government shutdown is still happening, and some airport workers are not getting paid.
Q: What should travelers do if they are going to the airport?
Travelers are told to get to the airport at least three hours before their flight. This is to give them enough time to get through security and other checks because there might be delays.