Bengaluru Police Teach Old People How to Use Computers Safely

Many older people are losing money to online scams. The Bengaluru Police have started free classes to teach them how to use phones and computers safely. These classes help them learn about online shopping, payments, and how to spot fake messages.
By Newsroom | Technology, India |

A growing concern over senior citizens falling victim to online scams has prompted the Bengaluru City Police to launch extensive digital literacy and cyber safety training programs. These initiatives aim to equip older adults with the knowledge to navigate the digital landscape safely and avoid various forms of cyber fraud, which have seen a notable increase targeting this demographic. The efforts are a direct response to the escalating financial and personal risks faced by those less familiar with current technological advancements.

  • The program's inception dates back to June 15, 2024, coinciding with World Elder Abuse Awareness Day.

  • It is a collaborative effort between the Bengaluru City Police and Nightingales Medical Trust.

  • The initiative has been given the designation DigiSafe 60+.

The Threat Landscape for Senior Citizens

Senior citizens are increasingly targeted by sophisticated cybercriminals who exploit their potential unfamiliarity with digital technologies. Reports indicate a variety of common scams that specifically ensnare older adults.

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  • Common Scams Identified:

  • FedEx courier scams

  • Online part-time job scams

  • Sextortion fraud

  • Fake insurance scams

  • Matrimonial frauds

  • OLX (online marketplace) scams

  • Fake web link/OTP (One-Time Password) scams

  • Instant loan app scams

  • Aadhaar-enabled payment scams

  • Share trading scams

Initiative Design and Execution

The DigiSafe 60+ program is structured to provide practical, accessible training designed for the specific needs of senior citizens. Sessions are conducted in formats intended to maximize understanding and engagement.

  • Program Structure:

  • Half-day sessions incorporating lecture-style teaching.

  • One-to-one teaching for personalized guidance.

  • Focus on safe smartphone usage for various applications.

  • Key Training Topics:

  • Downloading applications

  • Online ticket booking (bus, train, flights)

  • Online shopping

  • Usage of health applications

  • Online payments

  • Safe use of WhatsApp and email

  • Social media usage

  • Digital money transactions

  • Online bill payments (electricity, water)

  • Functionality of food delivery apps

  • Warnings about emerging cyber threats

  • Outreach and Accessibility:

  • Programs are being conducted across various locations in Bengaluru.

  • Efforts are made to raise awareness in all zones of the city.

  • Sessions have been held in areas like Malleswaram and Sahakara Nagar.

  • Free training is provided to ensure broad participation.

Collaboration and Objectives

The partnership between law enforcement and a medical trust underscores a multi-faceted approach to elder welfare, addressing both the technological and social vulnerabilities of senior citizens.

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Bengaluru police conduct digital literacy and cyber safety training for senior citizens - 1

  • Key Partners:

  • Bengaluru City Police: Spearheading the cyber safety aspect.

  • Nightingales Medical Trust: Contributing expertise and outreach capabilities.

  • Program Goals:

  • To empower senior citizens with digital literacy.

  • To enhance awareness of cyber safety practices.

  • To reduce the incidence of cyber fraud targeting the elderly.

  • To provide a helpline for elder-related issues.

Evidence of Impact and Participation

While specific metrics on fraud reduction are not detailed, reports highlight active participation and positive reception from the senior citizens involved in the training.

  • Reported Participation:

  • Approximately 180 senior citizens participated in one reported session, expressing appreciation for the useful information received.

  • Program Expansion:

  • The initiative is being extended to more locations, indicating its perceived effectiveness and demand.

Expert Analysis

The need for such programs is underscored by the specific vulnerabilities of the elderly in the digital realm. Cybercriminals often target this group due to a perceived lack of technical fluency, leading to significant financial losses.

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"Cybercriminals are increasingly targeting the elderly, who are often less familiar with technology, leading to a dramatic rise in cybercrime losses among senior citizens." - Newsfirstprime.com

The proactive measures by the Bengaluru police, in collaboration with specialized organizations, represent a critical intervention to mitigate these risks.

Conclusion and Future Directions

The Bengaluru police’s DigiSafe 60+ initiative, a joint venture with Nightingales Medical Trust, is a demonstrable effort to address the growing threat of cybercrime against senior citizens. By providing essential digital literacy and cyber safety training, the program aims to fortify this vulnerable population against prevalent online scams. The expansion of these sessions across the city indicates a commitment to ongoing awareness and education. The success of such programs hinges on sustained outreach and adaptation to the evolving tactics of cybercriminals.

Sources

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Frequently Asked Questions

Q: Why are the police teaching seniors about computers?
Older people are often tricked by online scams. The police want to help them learn how to use the internet safely and not lose money.
Q: What do the classes teach?
The classes teach seniors how to use phones and apps safely. They learn about online shopping, paying bills, and how to spot fake messages or links.
Q: Who is running these classes?
The Bengaluru City Police are working with a group called Nightingales Medical Trust to offer these free classes.
Q: Are the classes free?
Yes, the classes are completely free for senior citizens in Bengaluru.