X Platform Had Big Problems on Monday

On Monday, February 16, many people had trouble using the X app and website. They could not load pages or post messages. The problems happened in the US and UK. X has not said why this happened yet.

Thousands of users across the United States and the United Kingdom reported significant issues accessing the X platform on Monday, February 16. Reports indicate problems with both the website and mobile application, including failure to load, refresh, and log in. The disruptions appear to have begun around 1:02 PM GMT.

Is X down? Users report issues relating to app and website across the UK - 1

The core issue revolves around widespread inaccessibility of X's services, affecting a substantial user base in key regions.

Is X down? Users report issues relating to app and website across the UK - 2

Platform Unresponsive for Many

On Monday, February 16, numerous users began reporting difficulties using X, the social media platform formerly known as Twitter. Reports, aggregated by outage tracking sites such as Downdetector and StatusGator, indicate that a large number of users were unable to load the website or use the mobile app.

Is X down? Users report issues relating to app and website across the UK - 3
  • Timeline of Disruption: Issues began to spike around 1:02 PM GMT (8:02 AM ET).

  • Scope of Impact: Reports suggest widespread outages affecting users primarily in the United States and the United Kingdom, with some reports from India and other locations.

  • Nature of Problems: Users described issues ranging from login failures, feeds not loading, inability to post, slow website performance, and complete inaccessibility of both the app and web versions.

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"Users across multiple regions experienced issues accessing X on Monday, February 16, with many saying the website and mobile app are not loading or refreshing properly." - Timesnownews.com

Evidence of Outage

Data from multiple outage tracking services provides substantial evidence of the widespread nature of the disruption.

Is X down? Users report issues relating to app and website across the UK - 4
  • Downdetector: This platform registered a significant surge in user-submitted reports. At its peak, Downdetector recorded over 42,845 reports in the US around 1:34 PM GMT. The UK also saw a substantial number of reports, with over 6,400 initially and later stabilizing around 3,300.

    | Region | Peak Reports | Timestamp (GMT) |=| United States | 42,845 | 13:34 | UK | > 6,400 | ~13:02 |

  • StatusGator: This service also documented numerous outage reports, noting that X "never acknowledged" many of the specific issues reported by users, such as feeds not loading and content not displaying. Over a 24-hour period, StatusGator recorded 648 outage reports.

  • User Testimonies: Real-time reports from users on various platforms, including outage-checking websites, corroborated the technical issues. Comments included phrases like "x.com appears to be offline right now" and "Can't load x.com on my end today."

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"The social media site appears to be experiencing a big Monday outage, with the reports of issues in the US now at over 40,000 on Downdetector." - Techradar.com

Reported Issues by Platform Component

Analysis of user reports indicates a pattern of problems affecting different aspects of the X platform.

  • Mobile Application: A significant majority of the reported issues appear to be related to the mobile app not functioning correctly. Users struggled with the app failing to load or refresh.

  • Website Access: While the app was a primary concern, users also reported difficulties accessing the desktop website, describing it as slow or entirely inaccessible.

  • Core Functionality: Problems extended to fundamental features, including login procedures, posting new content, and viewing timelines or feeds.

"Most of the reported issues appear tied to the mobile app, though some users also said the desktop site was slow or inaccessible." - Timesnownews.com

X's Response and Previous Incidents

As of the latest reports, X has not issued an immediate public statement detailing the cause of the widespread outage.

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  • Official Communication: Requests for comment from X by news outlets have, in the past, often been met with automated replies or no response.

  • Historical Precedent: Past significant disruptions on X have sometimes been linked to broader technical issues affecting other services, such as those impacting cloud infrastructure providers.

  • User Perception: The lack of immediate official acknowledgement or explanation contributes to user uncertainty about the platform's stability.

"X did not immediately respond to a request for comment on what caused the outage." - Channelnewsasia.com

Unacknowledged Service Failures

StatusGator reports highlight a persistent pattern of service disruptions that X has not officially addressed.

  • Feed Not Loading: This has been a frequently reported and unacknowledged issue.

  • Content Display Issues: Users have also indicated problems with content not loading or displaying properly within the app and on the website.

  • Connectivity Problems: General service unavailability and connectivity issues have also been noted.

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"Never acknowledged Feed not loading. Never acknowledged Content not loading in app. Never acknowledged Service not loading on desktop." - StatusGator.com

Conclusion and Implications

The widespread outage on X, affecting thousands of users in the US and UK, demonstrates a significant disruption to the platform's services. The primary reported issues involve the inability to access and use both the mobile application and the website, impacting core functionalities like posting and viewing content. While data from outage tracking sites confirms the scale of the problem, X has not yet provided an official explanation for the cause. The situation underscores the reliance users place on the platform and the impact of service interruptions on their ability to communicate and access information.

The incident highlights the vulnerability of large-scale digital platforms to unexpected service failures and the importance of transparent communication with users during such events.

Sources Used

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Frequently Asked Questions

Q: What happened on X on Monday?
Many users could not use the X app or website. They had trouble loading pages and posting messages.
Q: Where did this happen?
The problems were mostly in the United States and the United Kingdom.
Q: Did X say why this happened?
No, X has not given an official reason for the problems yet.
Q: When did the problems start?
The issues began around 1:02 PM GMT on Monday, February 16.