Grammarly Stops AI Feature After Lawsuit Over Using Writers' Identities

Grammarly's AI feature that copied writers' styles has been stopped after a lawsuit. This feature cost $12 per month.

Grammarly, the writing assistant service now operating under the Superhuman umbrella, has abruptly pulled its "Expert Review" AI feature following a storm of criticism and a federal class-action lawsuit. The tool, which offered editing suggestions purportedly styled after renowned writers and academics, stands accused of systematically appropriating individuals' identities for commercial gain without explicit permission. The company's CEO, Shishir Mehrotra, admitted they "fell short" and that "scrutiny improves our products," a statement that does little to quell the growing unease surrounding the commercial exploitation of creative personas.

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Journalist Julia Angwin, a prominent voice in critiquing privacy erosion, spearheaded the legal challenge, filing a lawsuit in New York. Angwin, representing herself and others, alleges that Grammarly and Superhuman engaged in "misappropriation of the names and identities of hundreds of journalists, authors, writers, and editors" to generate profits. This action highlights a broader, unsettled debate within the 'tech' sphere regarding 'attribution', 'licensing', and the ethical boundaries of 'generative AI'. The feature, a paid add-on beyond a free trial, cost users approximately $12 a month, further emphasizing the commercial imperative behind the controversial function.

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Voices Silenced, Then Loudly Heard

The backlash was swift and vociferous. Writers and journalists, many of whom were unknowingly impersonated, expressed outrage. Wes Fenlon, a gaming journalist, described the tool's opt-out mechanism as "laughably inadequate," bordering on identity theft and profiting from unearned credibility. Kara Swisher, another prominent tech journalist, did not mince words, labeling the company "rapacious information and identity thieves" and asserting, "you suck." The controversy ignited conversations about the commodification of individual voices, with critics framing the incident not as a simple product misstep, but as a crucial test case for how AI companies will navigate the complexities of 'identity' and 'authorship'.

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Grammarly's retreat from the "Expert Review" feature underscores a larger trend: the limitations and ethical quandaries inherent in 'large language models' when they move beyond abstract text generation to mimicking specific, real-world individuals. The company stated it plans to "reimagine the feature" with a focus on giving experts "real control over how they want to be represented, or not represented at all." This implies a future iteration might incorporate explicit consent and control mechanisms, a stark contrast to the initial "opt-out" approach that sparked such fierce opposition.

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Background: The Erosion of Authorship in the Age of AI

The "Expert Review" feature's existence, even briefly, points to a burgeoning market where 'AI' is increasingly seen as a tool to replicate or simulate established authorial styles. Reports indicate the tool generated feedback in the vein of identifiable scholars, including figures like the deceased historian David Abulafia. This practice raises significant ethical concerns, particularly within academic circles, and has prompted calls for stricter guidelines and transparency from AI developers.

The episode unfolds against a backdrop of increasing regulatory scrutiny, with frameworks like the EU's AI regulations poised to impose compliance costs and necessitate feature redesigns. For working writers, the incident serves as a stark reminder that their "voice is their equity." This emphasizes the need for clear contractual clauses prohibiting the training of AI on their work, the simulation of their style, or the use of their name for AI features without express, written consent. The very act of identifying oneself as a creator, in this emerging landscape, increasingly involves navigating the delicate balance between leveraging new technologies and safeguarding one's 'intellectual property' and personal identity.

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Frequently Asked Questions

Q: Why did Grammarly stop its 'Expert Review' AI feature in March 2024?
Grammarly stopped the feature because it was sued for using writers' identities and styles without their permission. The company admitted they 'fell short' and are looking to change the feature.
Q: What did the lawsuit against Grammarly claim about the 'Expert Review' feature?
The lawsuit claimed Grammarly and Superhuman used the names and identities of many writers without asking. They allegedly did this to make money from the AI feature, which cost users $12 per month.
Q: Who filed the lawsuit against Grammarly regarding the AI feature?
Journalist Julia Angwin filed a federal class-action lawsuit in New York. She is suing on behalf of herself and other writers whose identities were allegedly used by the AI.
Q: How did writers react to Grammarly's 'Expert Review' AI feature?
Many writers were angry and felt the feature was like identity theft. They said the way to stop using it was not good enough. Some called the company 'rapacious information and identity thieves'.
Q: What does Grammarly plan to do with the 'Expert Review' feature in the future?
Grammarly plans to rethink the feature. They want to give experts more control over how they are shown, or if they are shown at all. This means they might ask for permission next time.