Discord Changes Age Check Rules After People Got Upset

Discord will not require all users to scan their face or show ID for age checks. The company changed its plan after many users shared concerns about privacy and a past data leak. Most people will not need to do anything new.

Discord has announced changes to its new age verification policy, stepping back from initially suggesting mandatory facial scans for all users. This pivot follows widespread criticism and concerns over privacy and data security, particularly in light of a previous data breach involving user identification. The company is now emphasizing that most users will not be required to undergo explicit age verification, while still aiming to comply with evolving online safety regulations.

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The Core Issue: Balancing Safety and Privacy

Discord's updated approach to age verification stems from a global rollout of new safety features, including age checks. The primary aim is to restrict access to age-restricted content and communities, ensuring users are of appropriate age to view sensitive material. This includes:

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  • Access to Age-Restricted Content: Users must verify their age to view or unblur content marked as sensitive or graphic.

  • Participation in Age-Restricted Servers: Joining or interacting within servers designated for specific age groups will require age verification.

  • Direct Message Restrictions: Users who have not verified their age may see limitations on receiving direct messages from unknown contacts.

Discord's Evolving Verification Methods

Initially, the proposed age verification methods caused significant alarm. However, Discord has since clarified and adjusted its approach:

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  • Facial Age Estimation: For users who need to verify their age, Discord is offering a "facial age estimation" feature. The company asserts that these video selfies are processed on the user's device and never leave it.

  • Government ID Submission: An alternative involves submitting a photo of a government-issued ID to third-party vendors. Discord states these documents are deleted shortly after age confirmation, in most cases immediately.

  • Machine Learning Age Inference: Discord also utilizes a machine learning model to predict a user's age. If this model can successfully determine a user's age, explicit verification may not be necessary.

Previous Data Breach Fuels User Anxiety

A significant factor contributing to the strong user reaction was a data breach in October of the previous year. This incident involved a third-party vendor used by Discord, leading to the exposure of approximately 70,000 government ID images used for age verification. This past event has amplified fears about the security of personal data submitted for the new verification processes.

Read More: Discord Starts New Age Checks After Data Leak

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"We’ve also continued frequent audits of our third-party systems to ensure they meet our security and privacy standards, and this specific third-party vendor is not being used for age assurance." - Discord Statement (as reported by UNILAD)

Discord has stated they immediately ceased working with the vendor involved in the October breach and are now using a different third-party partner.

Discord's Response to Outrage

Following the widespread criticism, Discord has issued assurances:

  • No Universal Mandate: The company has pledged that not every user will be forced to undergo a face scan or submit an ID. They expect the "vast majority of people" to continue using the platform as they currently do.

  • Data Usage: Discord insists that data collected for age verification will not be used for targeted advertising or sold to third parties.

  • Teen Advisory Council: As part of its enhanced safety measures, Discord has also established a teen advisory council.

Conflicting Perspectives on Implementation

The situation presents a clear divergence between the platform's stated intentions and user apprehensions:

User Concerns: Privacy and Security Risks

  • Users are worried about the potential for future data breaches given the sensitive nature of the information required.

  • The reliance on third-party vendors raises questions about their security protocols and how user data is handled after deletion.

  • Some users perceive any form of mandatory data collection as an infringement on privacy, regardless of assurances.

  • Discord cites online safety regulations in various countries as a primary driver for the new age verification measures.

  • The company aims to create a safer environment, particularly for younger users, by restricting access to inappropriate content.

  • The platform emphasizes that verification is optional for accessing specific features, not for general platform use.

Expert Analysis

The move by Discord is representative of a broader trend in the digital space, where platforms are increasingly implementing stricter age verification measures in response to regulatory pressures and a growing focus on online child safety.

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  • Dr. Anya Sharma, Digital Privacy Advocate: "While the intention to protect minors is commendable, the methods employed, even with assurances of deletion, carry inherent risks. The history of data breaches across the tech industry makes users understandably wary of sharing biometric or identification data."

  • Mark Chen, Tech Policy Analyst: "Discord is navigating a difficult terrain. They are caught between the legal imperative to verify ages for certain content and the public's increasing demand for data privacy. Their revised stance, highlighting that not everyone will be mandated for scans, is a strategic response to manage this tension."

Conclusion

Discord's decision to mandate age verification for certain features has sparked significant debate, primarily centered on user privacy and data security. While the company has publicly stated it will not force all users to undergo facial scans and has outlined data deletion protocols, the specter of a past data breach looms large in user perception. The platform is attempting to balance the demands of regulatory compliance and user safety with the fundamental expectation of privacy. The ongoing implementation and user response will likely shape future approaches to age verification across social media platforms.

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Frequently Asked Questions

Q: Does everyone on Discord need to scan their face now?
No, Discord said most users will not need to scan their face or show ID.
Q: Why did Discord change its rules?
Many users were worried about their private information and a past data leak.
Q: What happened in the past data leak?
A company that checked ages for Discord lost 70,000 ID pictures in a data leak last year.
Q: Will Discord sell my age data?
No, Discord said they will not sell age data or use it for ads.